Digital concierge

24/7 in-app customer service

From simple self check-in to late checkout, our digital solution puts you in control. 

We bring the best of a hotel without any of the formality: you can confirm amenities, request fresh towels or housekeeping and get dinner recommendations – all from your phone.

From self check-in to late check out

Check in and get all instructions to access your property by means of a key lockbox or keypad. From there, you’ll receive all information needed to make the best out of your stay. 

Any questions? Our digital concierge is always at your fingertips to make your stay as seamless as  possible.

Troubleshooting

If an appliance goes on the fritz or you can’t get the Wi-Fi to work, contact our 24/7 digital concierge directly to get support.

You’ll also find detailed check in instructions to help you found everything you need in your rental and how to use the appliances and stay connected.

Restocking bathroom supplies

Extended stay also comes with extended services. We offer professional additional cleaning services to keep your temporary home feeling completely stress-free. 

Upon digital request, our staff will come to your temporary suite to ensure your living space is restock with fresh linens, toiletries and consumables.

Canoeing in Miles Canyon on the Yukon River. © Government of Yukon

Your neighborhood guide

Recommendations and things to do in your lodging area at your fingertips on your customer portal!

On top of giving you an excellent space, we also want to help you to live like a local by showing you the very best cafes, restaurants, hiking spots, and hidden gems that you won’t find on Trip Advisor.

 

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