About Us

Building the Future of
Lodging in the North

Neighbourly North boosts the lodging capacity in the Yukon and Northwest Territories by offering the highest quality short-term rentals to anyone looking for extended-stay lodging with a high level of services.

Our team manages a collection of handpicked furnished rental properties and operates an optimized hospitality management system to give every guest a local, contactless, five-star experience at scale.  All of this, while providing both guests and homeowners with an elevated experience where excellence in customer service meets exceptional comfort.

Our passion lies in our pride as Northern Canadians, and having the privilege of not only calling this place our home, but getting to show it off to the world every day.

Ready to join our fast-growing team? We make the magic happen out of our offices in Whitehorse and Yellowknife. 

Our Values

We stand by our principles of building Consistency, Connection and Community in every interaction.

Consistency

Across our portfolio, your experience with Neighbourly North will offer the same level of excellence. Across the entire collection, you know what to expect. 

Connection

Our team befriends each of our guests and serves them genuine northern hospitality. We keep our homeowners close to our heart, always running the extra mile to take care of them.

Community

Our mission is to connect our guests with authentic northern experiences, and experience the north as a local. Enjoy your time off the beaten path, and be a part of our community.

Our Team

Benjamin Pereira

President & CEO

Michael Hunter

Manager of Strategy & Operations

Julie Nielsen

Marketing Manager

Thomas Scoffin

Director of Finance & Accounting

britney

Brittney McGean

Customer Success Associate

linda

Linda Loewen

Lead Housekeeper

Mhel Gutierrez

Housekeeper

Press Room

Northern Lights: Don’t Miss the Solar Peak!

Northern Lights 2024: Don’t Miss the Solar Peak

Understanding the Solar Peak

The solar maximum is a phase in…

Neighbourly North’s Furnished Accommodations: Your ultimate Choice for Extended Stays in the North

Neighbourly North’s Furnished Accommodations: Your Ultimate Choice for Extended Stays in the North

Pay Less. Stay Longer.

When it…

Discover the Best Corporate Stays in Whitehorse and Yellowknife

Discover the Best Corporate Stays in Whitehorse and Yellowknife

Why should you choose Neighbourly North as your go-to…

Our Partners

We acknowledge that Neighbourly North’s Yukon office operates on the traditional territory of the Kwanlin Dün First Nation and the Ta’an Kwäch’än Council and that our Northwest Territories’ operations are located in Chief Drygeese territory.

Frequently Asked Questions

All new reservations of two months or less must be paid in full within 24 hours of booking submission. Any reservation longer than two months may be charged on a monthly basis, which must be established with Neighbourly North on a case-by-case basis. Your reservation is not confirmed until payment has been made.
Customers are advised to review our Terms & Conditions in detail.

Neighbourly North must be notified in writing of any request to cancel a reservation within 48 hours of completing the reservation, and at least fourteen (14) days ahead of the arrival date in order to avoid cancellation charges. Seven (7) days notice is required to avoid cancellation charges in excess of 50% of the total booking value. Cancellations less than seven (7) days ahead of the arrival date are not refunded.
Customers are advised to review our Terms & Conditions in detail.

Neighbourly North’s pricing automatically considers a 10% discount for week+ stays and a 20% discount for month+ stays. We are proud to offer preferred corporate rate agreements to customers that require a significant volume of room nights per year.

Some but not all of the locations where Neighbourly North has properties permit pets. In properties where pets are permitted, some restrictions may apply. A Pet Agreement must be signed by any Guest(s) wishing to accommodate their pet(s) in that Property. NOTE: Fees are applicable in all instances of pet stays. Failure to notify Neighbourly North of a pet will result in a fine of $500.00, all applicable pet charges and possible eviction.

Guest(s) are required to vacate their Property by 11:00 A.M. and arriving guests to check-in after 3:00 P.M.

Neighbourly North’s accommodations are guaranteed to be representative of the description provided. Guests are responsible to notify Neighbourly North within one business day (24-hour period) upon arrival should the guest(s) find accommodations to be other than as represented or have a concern which makes the accommodation less than acceptable. 

Neighbourly North will make every effort to remedy the issue as follows:

  • Find and book the guest(s) another comparable property (in the event a substitute property is found which rents at a higher rate than originally booked, the guest(s) may be asked to pay the difference); or 
  • If a comparable property is not available, all monies paid in advance for the unused portion of the reservation, plus one (1) additional night for the used portion, if applicable, will be refunded. In addition, other charges (i.e. incidentals) will be charged accordingly.

 

For the comfort of all of its guests, neighbours, and the community, Neighbourly North offers a smoke free environment, and a zero tolerance policy for parties, events, or disrespectful treatment of property and people. Customers are advised to review our Terms & Conditions in detail.

We believe that our icon, the Inukshuk, is symbolic of our mission to transform the lodging industry.

These man made stone landmarks have been used as a guide to travelers, providing comfort, advice, and orientation in the North for millennia. Neighbourly North celebrates the diverse history and culture of Canada’s North, and we hope to provide our guests an experience that encourages their learning and understanding of its many facets.

As a precursor to promoting our Northern brand with this icon, we engaged with our Inuit friends and governance bodies on its use.

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